What is your Led brand You using
We mainly use Epistar and San’an
Does your Company have available on stock?
All of prodcuts are newly made. We will keep regularly enough raw material on stock.
How long is your production time?
Normally it takes 3-5 days for samples, 7-20 days for bulk orders; but It still depends on orders status and raw materials
What is your warranty?
Our main warranty is 5 years warranty for LED strips and 2-year warranty for solar light
What is your minimum order?
Different quality has different MOQ. but trial order and free samples are available
What is main market of Sunrolighting
We mainly focus on High quality led strips for projects, so we are selling more to Europe Market, comparing Middle East and Asia Marekt.
We are Interested with your products. but what if our orders are small?
Don’t worry. We could support clients on small orders. We make you enlarge step by step
Could your company accept OEM Products?
Yes. We could customize different types of led strips, led bars accordingly to customer demand.
What is the minimum of OEM strips
Yes. MOQ is 1000 meters for customized strips
What is your acceptable Payment
In order to save bank charge, we recommend following ways
< USD500 : PayPal / Weston Union; > USD1000: T/T
What is the Delivery time of shipment?
Regularlly it will take 5-10 days for courier. 30 days for vessel shipment. It depends on Pratical situation
Could you provide us cheaper shipping cost?
We will provide you different channels for your option and offer you cheapest one
How Do I Know if my order is shipped out or not?
We will keep you informed of the order status and let you know the tracking number and necessary documents after shipment.
What if the products are not working while we receive them?
We seldom have quality problems on led strips. but if it occus. then First We will figure out the reasons and offer you best solution
FAQ didnt solve your problem?
Here are several ways to contact us
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