Privacy Policy
Effective Date: 2011.11.1
Sunro Technology Co.,Limited values your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our website ([https://sunroleds.com] or our services.
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Who We Are
Our website, [https://sunroleds.com](https://sunroleds.com), is owned and operated by Sunro Technology ) Co.,Limited, a global leader in LED lighting solutions. With over 13 years of experience in the industry, we specialize in high-quality LED products such as LED Neon Flex, LED Strips, and commercial lighting. For inquiries, please contact us:
-Email: [email protected]
– Phone:[+86-755-81784513
– Address: A Bao International Industrial Park, Shuitian Industrial Area, Shiyan Towm, Bao’an, Shenzhen,Guangdong, China
What Personal Data We Collect and Why
Personal Information
We may collect the following personal data for specific purposes:
– Contact Information: Name, email, phone number (to respond to inquiries and provide support).
– Transaction Data: Billing and shipping details (to process orders and deliver products).
– Technical Data: Cookies and usage data (to improve website functionality and user experience).
Purpose of Collection
We collect personal data based on legal obligations, user consent, or legitimate business interests, such as:
– Enhancing our products and services.
– Responding to customer inquiries and feedback.
– Processing transactions securely.
How We Collect Data
Contact Forms
When users submit inquiries via contact forms, we collect their name, email, and message content to respond effectively. This data is stored for up to 6 months for service purposes and is not used for marketing unless explicit consent is given.
Cookies
Cookies are used to enhance user experience and analyze website traffic. Examples include:
– Session Cookies: To maintain user sessions.
– Analytics Cookies: To monitor site performance.
You can manage or disable cookies through your browser settings.
Comments and Media Uploads
– Comments: When users leave comments, we collect the data shown in the form and their IP address for spam detection.
– Media: Uploaded files may be publicly accessible. Avoid uploading sensitive information.
Analytics
We use [Insert Analytics Provider] to track website performance and understand user behavior. You can opt out of analytics tracking via [Insert Opt-out Mechanism]. For more details, refer to [Insert Provider’s Privacy Policy].
Who We Share Your Data With
Your data may be shared with trusted third-party providers for specific purposes:
– Payment Processors: To process transactions securely.
– Logistics Partners: To fulfill product delivery.
All third-party services comply with applicable data protection regulations.
How Long We Retain Your Data
We retain personal data only for as long as necessary:
– Contact form entries: 6 months.
– Analytics data: 12 months.
– Transactional records: 10 years (for legal compliance).
Your Data Rights
You have the right to:
– Access and download your data.
– Request corrections or deletions.
– Withdraw consent for data processing.
To exercise these rights, contact us at [[email protected]].
Where Your Data is Sent
Your data may be transferred outside your country for processing or storage, ensuring compliance with international data protection standards such as GDPR.
How We Protect Your Data
We employ robust measures to safeguard your information:
– Encryption for sensitive data.
– Regular security audits and updates.
– Restricted access to personal data by authorized personnel only.
Data Breach Procedures
In the event of a data breach, we will:
1. Notify affected users within 72 hours.
2. Report to regulatory authorities as required.
3. Provide guidance on how to mitigate risks.
Third-party Data and Automated Decisions
– Third-party Data: We may receive anonymized data from advertising or analytics partners.
–Automated Decisions: No automated decision-making processes are currently employed.
Contact Us
For privacy-specific concerns, contact our Data Protection Officer:
-Email: [email protected]
– Phone: +852-30697751
